New Student Email Login

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New Student Email Login
First Time Use Guide

General Information

This guide will provide instructions for logging into your college email for the first time. Prior to login, you must have applied to the college and waited at least 48 hours for your email account to become active. If your account is not active after 1 day, contact the service desk for more information at 408-741-2696 M-F 8am-5pm.

Getting Started

Navigate to the following page to get your user name and setup your password: https://generalssb-prod.ec.wvm.edu/BannerExtensibility/customPage/page/myPortal_landing_get_started

Navigate to the website associated with your school.

District https://www.wvm.edu/

Mission College http://missioncollege.edu/
West Valley College https://www.westvalley.edu/

From the college website home page:

Click the Portal drop down menu and select Sign in to Portal.

Type your school email account. E.g., someone@mywvm.wvm.edu

Select to continue.

Enter your password and select sign in.

Notice for new students: Your portal account may take up to 1 hour to process.

Your default password is your 6-digit birthday formatted as: Wvm@MMDDYY

You can reset your password here: https://generalssb-prod.ec.wvm.edu/BannerExtensibility/customPage/page/requestPwdReset

After Logging in, scroll down and select My Student Email.

Outlook Web App will open in a new tab, allowing you to access your email.

Frequently Asked Questions

I am having trouble changing my portal password, after multiple attempts.

Passwords must meet the following complexity requirements, if you are having trouble ensure your password is at least eight characters with three of the following:           

1 UPPER CASE (A - Z)

1 lower case (a - z)
1 Number (0 - 9)
1 special character (@ # $ % ^ & * !)
Do not include parts of your name or username.

Example: John Smith with username of jsmith2 cannot use 'smi', 'ohn', or 'jsm' in the password.

Do not use common password phrases such as 'password'.
Do not use a password that you have used in this system before.
Passwords cannot be reset more than once per 24 hours unless done so by an administrator.

How can I log onto My Web Services account to sign up for classes?

Navigate to: https://web.wvm.edu/#/portal

From the link above, select the MyWebServices button and click on Log in using ID number dialog box and enter your student ID# i.e., G01234567

(Your default password PIN# is your 6-digit birthday. i.e. MMDDYY)

How can I access my alumni account to view my unofficial transcript from the college?
Navigate to: https://generalssb-prod.ec.wvm.edu/BannerExtensibility/customPage/page/myPortal_landing
Select the Alumni tab to sign in

How soon will my school email account be ready after I sign up for classes?

Your portal account will be activated and ready for use 1 hour from the time you signed up. If you are still having trouble, please contact the IT Service Desk at 408-741-2696 Mon- Friday 8am – 5pm.